Why Conversational Intelligence Program?
The quality of a culture depends on the quality of the relationships between the individuals who make up that culture. The quality of these relationships, in turn, depends on the quality of the conversations between individuals. As the quality of conversation increases, the quality of relationships improves, and consequently, the quality of the culture increases.
Benefits of the Conversational Intelligence Program
- Communication Skills
- Listening Skills
- Problem-Solving Skills
- Persuasion Skills
- Conflict Management
Conversational Intelligence Program
Unfortunately, from childhood onward, we do not learn how to speak through a systematic method. The people around us who speak and all kinds of external stimuli shape and influence how we speak. Over time, the way we learn to speak turns into our speaking style. Being able to communicate in a high-quality and effective way is directly related to conversational intelligence.
So, is conversational intelligence a skill that can be learned and developed?
Our answer is YES…
Purpose of the Conversational Intelligence Program
- Revealing the Conversational Intelligence competencies and behavioral indicators required for every individual’s leadership journey
- Developing mindset and skill models
- Participants’ awareness of the climate they create through self, mindset, and conversations in Conversational Intelligence
- A self-assessment test that helps participants recognize where they stand in their conversational skills
- Identifying strengths and development areas revealed through the self-assessment
- A skill set that includes communication, relationship management, and conversational intelligence
- The ability to apply these skills in one-on-one conversations (parent–child, salesperson–customer, manager–team member), presentations, written communication, giving and receiving feedback, and performance reviews
Who Can Participate in the Conversational Intelligence Program
Anyone who speaks, is required to speak, and wants to improve their conversational intelligence can join the Conversational Intelligence Program.
- All Managers
- All Employees
- Human Resources Professionals
- Parents
- Teachers
- Educators and Development Specialists
- Professional Coaches and In-House Coaches
- Sales Professionals
Benefits of the Conversational Intelligence Program
- They understand the meaning and importance of conversational intelligence.
- They become more aware of the atmosphere their conversations create.
- They recognize the mindset models that influence conversational intelligence and internalize the mindset models that ensure conversational quality and depth.
- They develop their conversational skills.
- They develop an inspiring conversational mindset and skill model that contributes to their team’s learning and development.
- They increase their capacity to influence others’ feelings and thoughts through their conversations.
- They take pride in being leaders who contribute to the learning and development of others by using Speech Intelligence more effectively in different roles (manager, parent, salesperson, teacher, and trainer colleague).
- Through their speech, they instill courage, self-confidence, emotional resilience, creativity, and dedication in others.
- They enhance the development and performance of individuals within the framework of positive, effective relationships, recognizing that individuals are part of a whole and that this whole must be preserved.
- They possess the ability to consciously use magical words and expressions in their conversations while choosing to avoid trap words and expressions.
- They develop their personal brand and image through higher-quality conversations.
Conversational Intelligence Program Method
Participants will learn through a 2-day face-to-face workshop followed by 3 online follow-up meetings, each lasting 2 hours and held at 2-week intervals. This will enable participants to identify the concepts and core competencies that will allow them to experience the change process with reinforcing and practical opportunities spread throughout the process. The workshop is interactive and experimental; participants leave the program with new insights, tools, and skills they can immediately apply.
Conversational Intelligence Program Content
- Why Communication Intelligence?
- Three core ideas in communication intelligence
- The meaning of communication intelligence
- Dimensions of communication intelligence
- The communication intelligence model
- The role of neurochemicals in communication
- Levels of communication
- Communication toxins
- The fundamentals of building trust in conversations
- The emotional climate created by speech
- How can I become someone who can have quality conversations?
- How can I have quality conversations with challenging situations and people?
- Mindset models and patterns that influence our conversations
- Conversational intelligence skills
- Conversational pitfalls and magic words
- Language hygiene
- The art of conversation and language patterns